FAQ
Frequently Asked Questions
Unveiling Insights and Providing Clarity
To protect your account:
- Do not share your passwords or PIN with anyone.
- Enable two-factor authentication (2FA) for added security.
- Regularly monitor your account for any unauthorized transactions.
- Report any suspicious activity immediately to our customer support.
You can register for online banking by visiting our website and clicking on the "Register" button. You’ll need your account details and personal identification for verification.
You can apply for a loan by visiting any of our branches or applying online through the "Loans" section of our website. You will need to provide personal identification, proof of income, and other relevant documents depending on the type of loan.
- A valid government-issued ID (passport, driver’s license, etc.)
- Proof of address (utility bill, lease agreement, etc.)
- Passport-sized photographs
- Completed application form
To open a new account, you can visit any of our branches or apply online through our website. You'll need to provide valid identification, proof of address, and complete the necessary application forms.

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